tag:blogger.com,1999:blog-7634708827578650894.post4879994019138673065..comments2024-03-05T09:17:50.251-08:00Comments on TheSandiway: Delta Airlines is a nightmareSandiway Fonghttp://www.blogger.com/profile/03327854434613514974noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7634708827578650894.post-3055031748482832702007-07-02T10:17:00.000-07:002007-07-02T10:17:00.000-07:00I think they would have made money on my seat. Tha...I think they would have made money on my seat. That segment cost me $197 from BWI to BOS.<BR/><BR/>I must have been subsidizing my fellow passengers :-)Sandiway Fonghttps://www.blogger.com/profile/03327854434613514974noreply@blogger.comtag:blogger.com,1999:blog-7634708827578650894.post-52057086668082770102007-07-02T08:01:00.000-07:002007-07-02T08:01:00.000-07:00The air transport industry is so competitive with ...The air transport industry is so competitive with any number of airlines on the brink of bankruptcy at any given moment due to hair thin margins on seat sale tickets and such that they can't afford the extra staff to deal with their own fuckups. It's a sad state of affairs but with consumers demanding the lowest price the first thing to suffer is always customer service. I don't know that there is a solution in the current market place. Price fixing at a reasonable rate? Minimum service policies that force airlines to charge what they have to to maintain customer service?Craig Sinclairhttps://www.blogger.com/profile/09631024886273488281noreply@blogger.comtag:blogger.com,1999:blog-7634708827578650894.post-77983976960591723622007-07-01T09:08:00.000-07:002007-07-01T09:08:00.000-07:00Would you like to hear Jet Blue horror stories?Did...Would you like to hear Jet Blue horror stories?<BR/><BR/>Didn't think so.prcrstn8https://www.blogger.com/profile/10373670823589385085noreply@blogger.comtag:blogger.com,1999:blog-7634708827578650894.post-26133051544708788412007-06-30T20:17:00.000-07:002007-06-30T20:17:00.000-07:00If this is the way of the airline industry today, ...If this is the way of the airline industry today, why does anyone wish to fly?<BR/><BR/>If an airline cannot provide a scheduled flight, the airline should, by law, be required to reimburse passengers for minimum of overnight stays at local motels/hotels.<BR/><BR/>While one must go through multiple lines to acquire a refund, this is yet another sign of a sagging, non-customer responsive system.<BR/><BR/>In other words, airlines are there for your money, not your satisfaction.Unknownhttps://www.blogger.com/profile/06464144702560605960noreply@blogger.com